Systems Design Engineer, Field Diagnostic Tools & Systems Engineering

The Field Service Diagnostics Engineering group is part of AppleCare organization. We help build and supports all hardware diagnostics used by support technicians for Apple products in Apple retail and other service channels

• Develop and maintain our existing diagnostics systems and tools
• Work with multi-functional engineering teams to gather requirements, define, develop, and help test the next generation of diagnostic and troubleshooting tools
• Develop and maintain diagnostic scripts and configuration data

• Computer Science or EECS BS/MS Degree
• 3+ years of software development experience
• 2+ years experience with scripting languages such as Lua, Python, bash
• 2+ years experience working with relational DB such as Postgres, mySQL

• Comprehensive medical and dental coverage
• Retirement benefits
• Discounted products and free services
• Reimbursement for certain educational expenses
• Discretionary bonuses or commission payments
• Relocation assistance

At Apple, great ideas have a way of becoming phenomenal products, services, and customer experiences very quickly