Community Specialist, Channel Retail

As a Community Specialist, you will demonstrate your passion for Apple, sales, and growing relationships with multiple partner resellers. You will create excitement and build knowledge around Apple through training and demonstrations by traveling to different stores within your community to deliver outstanding customer experiences.

• Represent Apple within multiple partner stores and help customers develop relationships with our brand
• Sell directly to customers, work closely with partners, and create new owners of our products
• Provide an amazing customer experience by showcasing our products, accessories, and services
• Proactively seek opportunities to expand awareness for new and existing customers
• Leverage your curiosity for technology and stay up to date on initiatives impacting the customer journey
• Ensure that all Apple fixtures, product exposures, and merchandising elements are up to date and maintained according to Apple's standards
• Align with your leader on weekly partner visits
• Provide daily care and inspection of multiple points of sale according to guidelines and escalate issues for timely and effective resolution
• Educate partners and customers by offering small in-store trainings, delivering demos, sharing the latest sales promotions, and encouraging adoption of the Apple platform
• Distill key themes, nuances, and insights from your store visits and share feedback with other Apple teams

• Passion for helping customers and partners understand how Apple technology can enrich lives
• Curiosity for continuous learning and eagerness to share knowledge with others
• Outstanding customer focus
• Excellent communication skills
• Ability to educate, inspire, and influence others
• Solid relationship building skills with the ability to become a trusted business partner at multiple points of sale

• Comprehensive medical and dental coverage
• Retirement benefits
• Discounted products and free services
• Reimbursement for certain educational expenses

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.