Production Support Engineer

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Q to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky.

• Provide reactive first line support to Sky’s TV Production, Graphics and Post Production Facilities
• Work a regular shift pattern
• Provide reactive, logical, and methodical fault finding to a broad variety of faults found across a large Television Production & Post Production facility
• Create & update tickets for every task, working these through to resolution
• Learn and grow on the job, getting involved in traditional broadcast solutions but also having a keen eye on the future of broadcasting
• Proactive maintenance & monitoring of hardware, software and mechanical systems in a broadcast environment

• A degree or equivalent qualification in Broadcast Engineering, Media Technologies, or similar
• A reasonable understanding of the technical elements of a broadcast tv chain – encompassing both older traditional and more modern IP, Software solutions
• Previous experience working in a support role within Broadcast Engineering
• A highly effective, positive, and influential communication style; demonstration of excellent people skills, communication skills, and coaching
• Understanding of Broadcast IP standards and implementation including SMPTE 2022, SMPTE 2110, AoIP (AES67) and PTP
• Competency with IT and computer networking
• Proven experience with Log interrogation
• A structured and analytical mindset when diagnosing technical problems – through logical reasoning and systematic troubleshooting

• Generous pension package
• Private healthcare
• Discounted mobile and broadband
• Wide range of Sky VIP rewards and experiences

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