Managing Director Complex Claims

Join us as a Managing Director Complex Claims to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

• Manage, lead, and direct a team of Adjusters/Complex Directors handling Complex Automobile, General Liability and Property claims.
• Drive technical excellence in order to control indemnity and expense loss and litigation costs through timely and appropriate reserving, trial preparation and ultimate resolution claim closure.
• Collaborate with insureds, third party administrators, underwriters, and brokers to ensure all stakeholders are in agreement with the litigation strategy.
• Communicate with all internal business partners including underwriters to make sure underwriting is aware of large losses and industry trends.
• Partner with TPA Governance and Relationship Management to help TPAs and Insureds comply with claim handling and reporting guidelines.
• Work with TPA Claims Financial to check the accuracy of TPA financials ensuring alignment with TTPO financials.

• Bachelor’s Degree or equivalent required. Multi-state adjuster licenses preferred.
• Prior claims management experience desired.
• Must possess excellent interpersonal and organizational skills and be able to handle multiple tasks and prioritize projects while managing competing priorities.
• Must be willing to work independently and as part of a team.
• Effective decision-making skills including the ability to recognize, analyze, and improve claims performance against standards and goals.
• Strong technical expertise interpreting insurance contracts.
• In depth knowledge of claim handling procedures, claims performance strategies, and claim best practices.
• Advanced analytical and problem-solving skills.
• Should also have a demonstrated ability to initiate and champion change initiatives that leverage technology.
• Creativity in resolving challenging business problems, as well as ability to achieve business goals and objectives is essential.

• 401k matching
• Health insurance
• Flight privileges

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Managing Director Complex Claims to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.