Facility Operations Center Technical Team Lead, ADC InfraOps FOC

The Technical Team Lead (TTL) is responsible for ensuring that the FOC team is operating at peak efficiency. This involves the following; auditing/refining day to day processes and event response, conducting data center infrastructure training and drills, providing on-call event support, analyzing data and alarms, writing reports, and conducting assessments.

• Auditing/refining day to day processes and event response
• Conducting data center infrastructure training and drills
• Providing on-call event support
• Analyzing data and alarms
• Writing reports
• Conducting assessments

• Current, active US Government Security Clearance of Top Secret with SCI eligibility or above
• 3+ years of technical support experience, or Bachelor's degree in engineering or equivalent
• 3+ years with electrical, mechanical, and controls systems and experience documenting technical customer issues

• 401k matching
• Health insurance
• Flight privileges
• Top Secret security clearance with SCI eligibility
• TS/SCI security clearance with polygraph or commensurate clearance

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running.