Sr Accounts Payable Representative

Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. The Senior Accounts Payable Representative collaborates cross-functionally to manage invoice processing, vendor maintenance, and discrepancy resolution while ensuring compliance with financial policies. This role supports timely and accurate payments, resolves complex inquiries, analyzes data to improve processes, and partners with stakeholders to enhance accounts' payable operations.

• Process transactions and resolve discrepancies in compliance with financial policies and procedures, including invoice processing and vendor maintenance requests
• Gather payable and payment information to resolve complex issues or questions for both internal and external customers, ensuring timely and effective communications to address their needs and concerns
• Use expertise to ensure invoices are efficiently processed and paid in a timely manner
• Maintain elevated understanding of system flows, provide detailed evaluation to Leadership regarding system errors, and include recommendations for correction
• Analyze in third party systems, perform research, and independently resolve disputes and correct errors
• Review processes and provide recommendations to Leadership to streamline and improve Accounts Payable processes, identifying opportunities for improvement, and recommendations for improvement
• Handle new vendor setup in the system, including verification and authentication of vendor payment details
• Collaborate with internal and external Customers to resolve discrepancies or obtain missing information on invoices
• May perform other job duties as directed by Employee’s Leaders

• Knowledge of internal controls and SOX compliance
• Knowledge of principles and processes for providing Customer (internal and external) services including Customer (internal and external) needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction
• Skilled in gathering all relevant information and data in order to understand issue completely and take next steps
• Skilled in making informed decisions quickly, always aware of time sensitivity
• Ability to handle and keep up with fast paced work that may require facing new challenges and situations
• Ability to reflect on what works well and identifies on ways to improve
• Ability to adjust content and format of message to adapt to the audience, from detailed messaging for Customers to elevated concepts for Leaders
• Ability to understand when to involve Leadership in issues and potential problems
• Ability to meet productivity goals related to transactional processing of invoices, Customer Service transactions, payments or credit card administration

• Competitive market salary from $53,350 per year to $59,300 per year
• 401(k) with Company contributions up to 9.3%
• ProfitSharing contribution
• Competitive health insurance

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.