Full Time Branch Ambassador - DC Cluster

The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around.

• Help customers with technology challenges
• Have casual conversation
• Show off services and products
• Reduce customer financial anxiety
• Pull in experts to guide customers
• Ensure all audit and security policies and procedures are followed
• Support customers in all areas of the branch
• Rotate throughout the branch based on customer needs
• Educate customers on banking channels and products
• Research and answer customer inquiries
• Travel between branches in assigned local area

• High School Diploma, GED, or Equivalent Certification
• At least 1 year of Retail, Sales or Customer Service experience
• At least 6 months of cash handling experience

• 401k matching
• Health insurance
• Flight privileges

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