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Claim Director - Inland Marine

Chubb

Alpharetta, GA, U.S.
Full-time, Regular
Posted Sep 12, 2025
None

Compensation

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About the role

The Chubb North American Marine Claims team services several business units within Chubb, with books of business involving large Ocean Marine, Inland Marine programs written on various Chubb or manuscript policies. The claim profiles range from first and third party claims including Motor Truck Legal Liability, Warehouseman's Legal Liability, Contractors' Equipment, Personal Property in Transit, Marina Property, Air Freight Liability, and others.

Responsibilities

  • Analyze first reports to determine nature of loss, coverage provided, and scope of damage.
  • Promptly contact insured and claimants.
  • Promptly and properly develop the file to provide accurate and timely investigation and loss analysis.
  • Maintain an active diary and monitor diary to achieve timely development of file and timely disposition of the claim.
  • Recognize and pursue recovery where possible.
  • Adhere to all statutory regulations and unfair claim practices act.
  • Establish accurate and timely reserves.
  • Effectively communicate with all internal and external customers.
  • Participate in the maintenance and renewal of accounts.
  • Deliver agreed upon claim service to clients and brokers in a timely and professional manner.
  • Foster relationships with clients, brokers and insurance carriers.
  • Participate in regular file review discussions to update participants on large claims.
  • Determine claims and reporting preferences, options and infrastructure to provide the most efficient delivery of service.
  • Monitor and maintain data integrity, especially with claims coding.
  • Work closely with management on the delivery of claim service to meet client expectations.
  • Effectively communicate with all internal and external customers.

Requirements

  • College degree preferred or equivalent in education and experience.
  • Candidate must have proven technical knowledge in the investigation and analysis of Marine Claims, with a minimum of 5 years of experience in the handling and/or supervision of Marine Claims.

Benefits

  • 401k matching
  • Health insurance
  • Flight privileges

About the Company

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.

Job Details

Salary Range

Salary not disclosed

Location

Alpharetta, GA, U.S.

Employment Type

Full-time, Regular

Original Posting

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