Design Research Lead, Manager level

Design Research Lead, Manager level at Capital One

• Collaborate with product managers, designers, and engineers to articulate learning needs, learning agendas, and research roadmaps
• Track research questions and insights within your portfolio
• Maintain a close relationship with research peers across the line of business to identify opportunities to re-use learnings and collaborate on research that can serve multiple lines of business

• At least 5 years of experience conducting quantitative research, qualitative research, or a combination of both
• At least 4 years of experience conducting data analysis (such as: survey data, behavioral analytics, etc.)
• At least 3 years of professional experience conducting user experience research in a corporate environment

• 401k matching
• Health insurance
• Flight privileges
• Long term incentives (LTI)

Capital One’s Experience Design organization is focused on co-creating memorable, meaningful customer and associate experiences that build our brand with humanity and drive business advantage