Financial Counselor

At AdventHealth Medical Group, you can be part of a team of driven professionals providing compassionate care to the communities across 9 US states. With a coalition of over 2000 physicians, we are ready to serve a wide variety of needs and communities. Through innovation, quality patient care and physician leadership, our focus is on adapting to the changing landscape of health care while remaining dedicated to improving the health and wellness of the people and communities we serve. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. Financial Counselor - AdventHealth Medical Group All the benefits and perks you need for you and your family: Paid Days Off from Day One Career Development Whole Person Wellbeing Resources Shift : Monday - Thursday 8:00am-5:00pm; Friday 8:00am-2:00pm Location: AHMG OBGYN at Orlando 235 E Princeton, Suite 200, Orlando, FL 32804 (Travel required to Waterford Lakes as needed) The community you'll be caring for: More than 800 physicians, 450 advanced practice providers, and 2,600 clinical and support staff in over 40 specialties, provide patients with a broad range of medical and surgical services. AdventHealth Medical Group Central FL operates over 200 offices, providing compassionate, multidisciplinary care to more than one million patients a year. In existence since 1994, AdventHealth Medical Group Central FL has demonstrated consistent growth and stability in an ever-changing health care market. The role you'll contribute: The Financial Counselor is responsible for communicating with insurance companies and other payers (as well as patients) to assure their accounts are current and complete. Makes financial arrangement for patients, which may include processing account adjustments in support of the pre-established financial guidelines of AdventHealth Medical Group. The value you'll bring to the team: Screen all patients coming in for day's appointments for overdue balances Discuss over-due insurance balances with patients and get them involved in resolving of these balances Screen patients who may be Medicaid eligible and direct them (or, very often, their family members) to the proper agencies to acquire Medicaid and/or charity Answer questions from patients regarding their billing statements, their EOBs and any patient balances and resolves billing problems, correcting accounts when appropriate Obtain medical records or other required documentation to assure timely payment of the account Take calls from insurance companies and physicians offices regarding billing issues Researches and accurately updates information when working the pre-collection report Qualifications The expertise and experiences you'll need to succeed: Minimum Requirements: High school graduate or equivalent Must be willing to float to other FHMG practices, within reason, when patient load, vacation schedules etc. make it necessary. Ability to communicate in English Preferred: 2 years of medical billing experience 1 year of ICD-9, CPT-4 and HCPCS coding experience This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

• Communicating with insurance companies and other payers (as well as patients) to assure their accounts are current and complete.
• Makes financial arrangement for patients, which may include processing account adjustments in support of the pre-established financial guidelines of AdventHealth Medical Group.
• Screen all patients coming in for day's appointments for overdue balances
• Discuss over-due insurance balances with patients and get them involved in resolving of these balances
• Screen patients who may be Medicaid eligible and direct them (or, very often, their family members) to the proper agencies to acquire Medicaid and/or charity
• Answer questions from patients regarding their billing statements, their EOBs and any patient balances and resolves billing problems, correcting accounts when appropriate
• Obtain medical records or other required documentation to assure timely payment of the account
• Take calls from insurance companies and physicians offices regarding billing issues
• Researches and accurately updates information when working the pre-collection report

• Must be willing to float to other FHMG practices, within reason, when patient load, vacation schedules etc. make it necessary.
• Ability to communicate in English

• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources

At AdventHealth Medical Group, you can be part of a team of driven professionals providing compassionate care to the communities across 9 US states. With a coalition of over 2000 physicians, we are ready to serve a wide variety of needs and communities. Through innovation, quality patient care and physician leadership, our focus is on adapting to the changing landscape of health care while remaining dedicated to improving the health and wellness of the people and communities we serve. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.