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Manager, Enterprise Digital Experience Technology

Universal Orlando Resort

Orlando, FL, U.S.
Regular (Full-Time)
Posted Oct 22, 2025
Regular (Full-Time)

Compensation

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About the role

The Manager – Digital Experience Technology plays a critical leadership role in delivering scalable, secure, and data-driven customer identity and marketing technology solutions.

Responsibilities

  • Provide delivery leadership across identity resolution, customer 360, data collaboration, and MarTech platforms; ensure projects meet architectural and strategic goals.
  • Partner with architects to design scalable solutions leveraging AWS, Snowflake, Adobe Experience Platform, Salesforce Marketing Cloud, and cleanroom technologies
  • Provide hands-on technical guidance where needed, leveraging architecture and engineering background in AWS, Snowflake, identity solutions, and Adobe Experience Cloud
  • Manage engineering teams to ensure high-quality, on-time delivery of integrations, pipelines, identity graph development, and marketing activations
  • Drive operational excellence for identity and MarTech platforms, ensuring uptime, monitoring, incident management, and real-time updates to leadership

Requirements

  • Bachelor’s degree in Computer Science/Engineering or in a relevant applied quantitative field is required
  • 8+ years of experience in technical delivery, with at least 3+ years in a leadership/delivery management role
  • Strong background in architecture and engineering of identity and MarTech solutions
  • Experience with AWS cloud platforms and Snowflake data engineering
  • Hands-on delivery experience across Adobe Experience Platform, Salesforce Marketing Cloud, and identity solutions
  • Demonstrated success leading cross-functional teams in Agile/Scrum environments
  • Proven track record of delivering large-scale integrations, pipelines, and marketing technology solutions on time and within scope

Benefits

  • 401k matching
  • Health insurance
  • Flight privileges

About the Company

Universal Orlando Resort

Job Details

Salary Range

Salary not disclosed

Location

Orlando, FL, U.S.

Employment Type

Regular (Full-Time)

Original Posting

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