Manager, Enterprise Digital Experience Technology
Universal Orlando Resort
Orlando, FL, U.S.
Regular (Full-Time)
Posted Oct 22, 2025
Regular (Full-Time)
Compensation
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About the role
The Manager – Digital Experience Technology plays a critical leadership role in delivering scalable, secure, and data-driven customer identity and marketing technology solutions.
Responsibilities
- Provide delivery leadership across identity resolution, customer 360, data collaboration, and MarTech platforms; ensure projects meet architectural and strategic goals.
- Partner with architects to design scalable solutions leveraging AWS, Snowflake, Adobe Experience Platform, Salesforce Marketing Cloud, and cleanroom technologies
- Provide hands-on technical guidance where needed, leveraging architecture and engineering background in AWS, Snowflake, identity solutions, and Adobe Experience Cloud
- Manage engineering teams to ensure high-quality, on-time delivery of integrations, pipelines, identity graph development, and marketing activations
- Drive operational excellence for identity and MarTech platforms, ensuring uptime, monitoring, incident management, and real-time updates to leadership
Requirements
- Bachelor’s degree in Computer Science/Engineering or in a relevant applied quantitative field is required
- 8+ years of experience in technical delivery, with at least 3+ years in a leadership/delivery management role
- Strong background in architecture and engineering of identity and MarTech solutions
- Experience with AWS cloud platforms and Snowflake data engineering
- Hands-on delivery experience across Adobe Experience Platform, Salesforce Marketing Cloud, and identity solutions
- Demonstrated success leading cross-functional teams in Agile/Scrum environments
- Proven track record of delivering large-scale integrations, pipelines, and marketing technology solutions on time and within scope
Benefits
- 401k matching
- Health insurance
- Flight privileges
About the Company
Universal Orlando Resort
Job Details
Salary Range
Salary not disclosed
Location
Orlando, FL, U.S.
Employment Type
Regular (Full-Time)
Original Posting
View on company website