DSHS ESA Social Service Specialist 5

DSHS ESA Social Service Specialist 5

• Establish unit workloads and quality standards
• Review eligibility determinations
• Assign, prioritize, and review work assignments
• Provide consultation and direction in the handling of cases
• Conduct regular and productive unit and 1:1 meetings with staff
• Hire and train new and existing professional staff
• Arrange formal agency trainings
• Train staff in gathering accurate and complete information
• Prepare written and oral reports, documentation, inter-, and intra-agency communications
• Perform liaison educational and program expert functions
• Implement and interpret policy and procedure at the case level
• Assist staff to understand their professional responsibility and to carry out agency policy and comply with the laws which govern Social Security program guidelines

• Leadership with heart
• Compassionate communication
• Crisis management
• Analytical expertise
• Tech-savvy problem-solving
• Cultural sensitivity
• Attention to detail
• Program knowledge

• Health insurance
• 401k matching
• Longevity step
• Paid leave
• Vacation (Annual Leave)
• Sick Leave
• Holidays
• Dependent care assistance
• Other insurance coverage for auto, boat, home, and renter insurance

The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work.