GenAI Product Enhancement/ Delivery Manager

Be part of something groundbreaking. At AIG, we are making long-term investments in a brand-new, innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.

• Lead a team of 5 or more internal and/or external team members to develop, test, enhance and deploy GenAI, AI and advanced analytics products.
• Manage team activities using Agile delivery methodology via a Rally delivery platform, including writing and approving user stories.
• Oversee multiple products and use cases and a quickly expanding user community.
• Design and implement appropriate management and governance practices to ensure the team is delivering to high service level standards.
• Proactive issue and risk management helping to avoid or mitigate schedule, scope and cost overruns wherever possible.
• Support production defect root cause analysis, resolution and/or feedback loop to improve ongoing development efforts across the product development effort.

• Excited by the opportunity to learn and grow in new skills in cutting edge technologies such as AI and GenAI
• Experience managing a product support team including rollout of the product, responding to production issues, ongoing release management of new product enhancements.
• Experience with complex transformations that requires strategic thinking and ability to manage difficult development efforts.
• Metric-oriented, with a track record of delivering value add solutions, data driven decision maker who utilizes data to direct decision making.
• Experience in successfully delivering in Agile development methodologies (e.g., Scrum, Kanban) ideally as a practitioner, Scrum Master or a Release Train Engineer.
• Experience with development in Palantir Foundry, Palantir AIP, Snowflake, AWS SageMaker or others with AI/ML and cognitive services from a cloud provider.
• Demonstrated excellent problem-solving abilities, in a practical way, to balance between addressing root cause and introducing changes in fast order.
• A track record of successfully developing and delivering analytical solutions.
• Strong technical experience in data engineering, programming, analytics or delivering scalable data solutions in complex environments.

• 401k matching
• Health insurance
• Flight privileges
• Total Rewards Program

AIG is a leading global insurance organization providing a wide range of property casualty insurance and other financial services. We provide world-class products and expertise to businesses and individuals in approximately 190 countries and jurisdictions.