Co-Op, Airport Customer Service and Cargo Project Management (Spring 2026)

Co-Op, Airport Customer Service and Cargo Project Management (Spring 2026)

• Analyze and measure operational performance to identify trends and improvement opportunities.
• Apply project management principles to support and lead initiatives.
• Work cross-functionally with stakeholders across business units in a professional, fast-paced environment.
• Provide process engineering and internal consulting services to enhance operational efficiency.
• Participate in data collection and analysis for projects impacting multiple departments.
• Identify and implement process improvements to boost productivity and customer satisfaction.
• Recommend innovative solutions to enhance the customer experience and evaluate the impact of proposed changes.

• Currently pursuing a Bachelor’s degree in Industrial Engineering, Business Administration, Analytics, Statistics, Economics, Aviation Management, or a related field.
• Must be enrolled in a 4-year degree program and available for three alternating semesters.
• Strong communication skills and ability to present professionally to all levels of leadership.
• Demonstrated teamwork and commitment to continuous improvement.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.
• Experience with data analytics tools such as SQL, SAS, Tableau, or Power BI.
• Eagerness to learn and adapt to new challenges.
• Commitment to diversity, safety, and security in the workplace.

• 401k matching
• Health insurance
• Flight privileges

Delta Air Lines, Inc. is a global airline that provides air transportation services to over 300 destinations in 52 countries on six continents.