Account Manager CI

StreamLabs Water Inc., a leader in smart water monitoring and leak detection solutions, is seeking a dynamic and results-driven Account Manager - CI to join our team. This role focuses on acquiring new local and regional accounts, building trusted relationships with key decision-makers, and driving the growth of our innovative water management products and services.

• Focus on acquiring CI accounts to promote and sell StreamLabs Water Inc.’s smart water monitoring and leak detection solutions.
• Establish and nurture trusted relationships with key decision-makers within CI, including underwriters, risk engineers, and key practice areas (e.g., Builders Risk, Healthcare, Hospitality, and Retail, etc.).
• Meet with customers to discuss their water management needs, gather feedback, and communicate the value of StreamLabs’ products, services, and solutions.
• Build an in-depth understanding of customers’ organizations, sustainability goals, and operational challenges to better address their needs.
• Gather and document information about customers’ key leaders/decision-makers, including their roles, perspectives, and decision-making styles.
• Develop and manage dynamic branch- and regional-level account plans
• Identify and quantify sales opportunities within the territory, prioritizing efforts based on likelihood of success and alignment with company goals.
• Analyze past sales reports and customer data to determine the effectiveness of marketing campaigns and translate learnings into actionable strategies.
• Utilize CRM tools and other resources to identify potential customers and maintain a robust sales pipeline.
• Evaluate sales performance to identify strong and weak accounts, adjusting strategies to maximize growth opportunities.
• Identify signals that customers may need additional products or services, such as leak detection systems, water usage analytics, or remote monitoring solutions, and navigate internal channels to address these needs.
• Help customers explore and understand their broader water management challenges, recommending tailored solutions that align with their sustainability and operational goals.
• Support the interpretation of data to assess the performance of StreamLabs’ products and services against customer expectations.
• Collaborate with internal teams, including product development and customer support, to create key performance indicators (KPIs) and use dashboards to monitor and assess team performance.
• Develop a deep understanding of the water technology industry, including market trends, sustainability initiatives, and competitive dynamics.
• Gather and analyze data on competitors’ products, services, pricing, and marketing strategies to position StreamLabs as the preferred solution provider.
• Build a broad understanding of water management products and their applications, distinguishing the pros, cons, and implications of various options for customers.
• Assist customers in understanding StreamLabs Water Inc.’s standard contracts, terms, and conditions.
• Partner with legal resources to develop appropriate contract terms for straightforward agreements.
• Seek guidance from senior staff to negotiate short-term or simple contracts, ensuring alignment with company policies and customer needs.
• Actively listen to customers and colleagues, ensuring clear communication and mutual understanding.
• Use non-verbal cues and body language to demonstrate attentiveness and interest during interactions.
• Offer alternatives and suggestions to address differences and find common ground in negotiations.
• Collaborate within the team to resolve issues, influence outcomes, and achieve shared goals.
• Participate in industry associations, trade shows, and networking opportunities to meet new prospects and expand professional connections.
• Stay informed about industry issues, trends, and challenges, including advancements in water monitoring technology, to better serve customers and identify opportunities.

• Strong relationship-building and interpersonal skills, with a focus on the commercial and industrial water management sector.
• Excellent communication and active listening abilities.
• Analytical mindset with the ability to interpret data and translate insights into actionable strategies.
• Proven ability to develop and execute strategic account plans.
• Knowledge of industry trends, market dynamics, and competitive landscape in the water technology space.
• Strong negotiation and problem-solving skills.
• Ability to prioritize tasks and manage time effectively.

• 401k matching
• Health insurance
• Flight privileges

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.