Sr Mgr NOC ATC Operations-HDQ

The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Senior Manager NOC ATC Operations will use their expertise and knowledge in optimizing and enhancing operational practices, tools, and techniques to help pilot the future of Southwest Airlines.

• Plan, organize and facilitate the adoption of best practices in support of the highest possible level of safety and efficiency for the Southwest Airlines operation
• Provide Leadership and direction to NOC ATC operations aligning strategic planning with daily tactical operational execution
• Ensure internal audit functions appropriate to determine the level of compliance and safety in the flying operation using data/information gained to correct deficiencies and support continuous improvement
• Identify and develop action plans to address cross departmental operational challenges
• Provide focus on and technical subject matter inputs to operational efficiency initiatives
• Develop and maintain measurements to be used for operations performance management of daily operations
• Manage and coordinate multi-departmental presentations to Leadership and affected workgroups
• May perform other job duties as directed by Employee’s Leaders

• Knowledge of business and management principles involved in strategic planning, resource allocation and leadership technique
• Knowledge of the contents of the Southwest Airlines Manual System
• Knowledge of relevant equipment, policies, procedures, and strategies to promote effective security operations
• Skilled in communicating technical data to varied audiences and gaining buy in
• Skilled in collecting, organizing, visualizing, and assimilating data including turning raw data into meaningful information using data-oriented programming languages and visualization software
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Ability to think strategically and understand the relationship between current actions and future consequences
• Ability to facilitate large meetings and presentations to all levels of Employees and outside organizations

• Fly for free on any open seat on all Southwest flights
• 401(k) with Company contributions up to 9.3%
• ProfitSharing contribution
• Competitive health insurance

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.