Forecasting and Planning Manager

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• Responsible for quarterly, budget and LRP planning for TV churn, one of the most important areas of the business
• Ability to work with Data Science teams to understand baseline trends with a curious mind and overlay business initiatives by working with the various commercial and finance stakeholders
• Produce insightful analyses and recommendations for cohorts & trends requiring commercial focus – to reduce churn/cost, increase revenue
• Have a good understanding of the overlay initiatives and basis of business cases with a questioning mindset
• Be able to spot emerging trends on KPIS and share insight with key stakeholders to help drive performance
• Be able to explain trends in detail when required but also have the ability to summarise at high level
• Ability to model one off impacts such as churn holiday due to the change in contract lengths
• Collaborate with our Trading, Performance, Customer Service, Data, and Finance teams to maintain performance momentum and deliver our quarterly and yearly commercial targets

• You’ll be a strategic thinker – able to take complex ideas and simplify them into a plan that is forward looking and puts the customer first
• You’ll be brilliant at translating insight into a plan that drive momentum and strong business performance
• You’ll be very commercially aware and numerate, able to size commercial opportunities and influence your network to keep us focused on what’s important
• You’ll have strong analytical skills and be confident using Microsoft Excel and PowerPoint – producing packs with trends/insights that cut through complexity and lead straight to a decision
• You’ll be excellent at collaborating with several stakeholders, and skilled at communicating up, down and across the organisation
• You’ll be a strong communicator, confident at presenting your recommendations across the organisation and able to bring stakeholders on a journey

• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

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