Lead Support Engineer – athenaCollector

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Lead Software Engineer to join our athenaCollector team.

• Own investigations into production issues and escalation, triage, root-cause, resolution, and countermeasures in our legacy Perl and SQL code to prevent and better detect future issues.
• Partner across Billing Workflow and adjacent organizations to align logic, rules, and process for end-to-end solutions.
• Deliver direct, visible impact for customers, your work will be recognized for reducing denials, correcting balances, and improving outcomes.
• Work closely with the Billing Workflow zone including one team in AHI (India) and our Billing Workflows Zone architects.
• Partner day-to-day with our one of our Architect as a mentor and thought partner

• 8+ years of experience in developing and troubleshooting applications, in a wide and multi-teams organization, with different languages (i.e. Java, Python, C++, C#)
• Good experience on SQL databases.
• Knowledge of Perl programming language is plus.

• High-impact work with immediate customer outcomes.
• Broad exposure across teams, leaders, and domains within athenahealth.
• A unique growth path toward Principal Engineer through hands-on problem solving, cross-org collaboration, and mentorship.

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.