Senior Business Analyst - Fieldglass

Senior Business Analyst - Fieldglass

• Serve as liaison between the business community, accounts payable, suppliers and IT in order to provide functional and technical support for the Fieldglass application
• Support Global Sourcing transformation and Fieldglass adoption initiatives
• Provide day to day support of the Fieldglass application for business users and suppliers
• Produce metrics and monitor KPIs for Fieldglass and related business processes
• Support Fieldglass Implementations which would require writing requirements, performing demos, Project Management, working with IT to develop technical solutions and implementation
• Recommend process improvements and implement changes
• Assist with Fieldglass roadmap and planning efforts
• Supervise and mentor Quality Assurance and Release teams
• Propose process improvements
• Provide project management and proactive initiative management

• Must be able to speak to the technology around the Fieldglass tool and have an understanding of Sourcing and Procurement process
• Strong analytical and problem solving skills
• Demonstrated ability to work independently and in teams to deliver results
• Excellent communication, writing, facilitation, collaboration and interpersonal skills
• Ability to interact and communicate with cross-functional teams across multiple disciplines
• Develop reporting to track the progress of the initiatives
• Excellent experience with MS Office products
• Strong customer services skills
• ITIL and PMP certification
• Ability to lead Quality Assurance testing efforts
• Must be able to function in a fast-paced environment with minimal supervision
• Experience managing technical teams
• Ability to manage multiple medium to high complexity projects simultaneously
• Successful track record of leading / participating in implementation of Fieldglass rollouts (Minimum full 1 life cycle)

• 401k matching
• Health insurance
• Flight privileges
• Total Rewards Program

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions