Technical Application Specialist - Western U.S
Abbott
San Francisco, California, U.S.
Full-time, Remote
Posted Feb 25, 2026
Remote
Compensation
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About the role
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
Responsibilities
- Investigate problems; diagnose probable causes; systematically eliminate alternatives; provide solutions
- Provide technical phone and on-site support to proactively maintain product performance or resolve customer complaints
- Lead multi-site/multi-instrument integrations for ADD instruments and reagents into customer sites/laboratories
- Conduct a comprehensive customer entrance interview to understand the customer’s needs and manage their expectations
- Plan the on-site integration process. Work with implementation project managers as technical lead to execute the project plan across customer systems
Requirements
- Bachelor's degree in clinical laboratory, Science or Medical Technology, Biology/Chemistry, or other similar healthcare degrees
- 5+ years’ experience in laboratory environment, field service, technical call center, or Abbott Diagnostics products
Benefits
- Free medical coverage in our Health Investment Plan (HIP) PPO medical plan
- Excellent retirement savings plan with a high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit
- A company recognized as a great place to work in dozens of countries worldwide
- A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists
About the Company
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Job Details
Salary Range
Salary not disclosed
Location
San Francisco, California, U.S.
Employment Type
Full-time, Remote
Original Posting
View on company website