Account Specialist

The Account Specialist is responsible for supporting strategic sales and account associates in the growth and retention of existing accounts as well as mentoring team members.

• Builds external relationships with existing accounts, members, and brokers
• Develops understanding of client needs and priorities
• Manages complex sales, claims, and benefit issues
• Conducts meetings with clients to educate, promote, persuade, and drive opportunities for additional growth and product sales
• Communicates with internal partners to assist with upsells
• Partners with sales support associates on request for proposal (RFP) responses to brokers and groups
• Updates systems for proposal and sales activities
• Collaborates with internal stakeholders to meet and exceed client expectations
• Supports internal and external client reporting, as needed
• Acts on behalf of Strategic Account associate to respond to client needs, as necessary
• Mentors, coaches, and trains lower-level and/or new support staff

• Requires a BA/BS and a minimum 3 years of related experience
• Sales license required or the ability to obtain with 60 days of hire

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
• Life insurance
• Wellness programs
• Financial education resources

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler.