Community Specialist, Channel Retail

As a Community Specialist, you will demonstrate your passion for Apple, sales, and growing relationships with multiple partner resellers

• Represent Apple within multiple partner stores and help customers develop relationships with our brand
• Sell directly to customers, work closely with partners, and create new owners of our products
• Provide an amazing customer experience by showcasing our products, accessories, and services
• Proactively seek opportunities to expand awareness for new and existing customers
• Leverage your curiosity for technology and stay up to date on initiatives impacting the customer journey
• Ensure that all Apple fixtures, product exposures, and merchandising elements are up to date and maintained according to Apple's standards
• Align with your leader on weekly partner visits
• Provide daily care and inspection of multiple points of sale according to guidelines and escalate issues for timely and effective resolution
• Educate partners and customers by offering small in-store trainings, delivering demos, sharing the latest sales promotions, and encouraging adoption of the Apple platform
• Distill key themes, nuances, and insights from your store visits and share feedback with other Apple teams

• Typically requires a minimum of 1-2 years of related experience
• Passion for helping customers and partners understand how Apple technology can enrich lives
• Curiosity for continuous learning and eagerness to share knowledge with others
• Outstanding customer focus
• Excellent communication skills
• Ability to educate, inspire, and influence others
• Solid relationship building skills with the ability to become a trusted business partner at multiple points of sale

• 40 hours per week with occasional overtime
• Weekly hours: 40
• Work schedule will typically run Wednesday through Sunday
• However, we do require flexibility as this will change based on business needs
• To ensure that you are reasonable proximity to your community, you will need to live within 60 miles of the job posting location
• You will be required to provide your own reliable and efficient transportation

Apple is an equal opportunity employer that is committed to inclusion and diversity