Lead Application Engineer

How’d you like to be part of something BIG? As part of the Revenue Operations application team here at Universal Studios Hollywood you’ll be building and supporting various software systems that help make Universal Studios the entertainment capital of LA!

• Work with other technical staff to lend expertise toward driving solutions.
• Lead the development and execution of testing to ensure the solution is capable of meeting the business needs and will be able to handle the Production Load.
• Assist in the definition, development, and documentation of software’s business requirements, objectives, deliverables, and specifications on a project-by-project basis in collaboration with internal users and departments.
• Lead or write, translate, and code software programs and applications according to specifications.
• Collaborate with business analysts, programmer analysts and architects in conceptualizing and developing new software programs and applications.
• Mentor and transition solutions to Park Operations Team.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established company policy, procedures, training and team member involvement activities.

• Bachelor’s degree from a four-year college or university is required; majors in Computer Science, Information Systems, or Business Administration, and/or 8-15 years equivalent work experience.
• 5-10 years of experience in an IT support function supporting a large Food/Retail Point of Sale application such as Oracle Micros Simphony, NCR Aloha, Omnico OmniBasket, or Agilysys InfoGenesis.
• Experience with solution planning and execution of installations, upgrades and hotfixes.
• 5-10 years of experience supporting Inventory and Warehouse Management Systems, such as Eatec and Cambar.
• Proficient in installing, configuring, and maintaining Kitchen Display Systems.
• Experience with relational database such as Microsoft SQL Server.
• Proficient with Transact-SQL programming including stored procedures, triggers, and reporting using SSRS.
• Experience with general scripting (Batch, VBScript, PowerShell, Python, etc.) is required.
• Experience working with various Windows platforms Windows 10/11, Server 2016 and up) is required.
• Capable of developing and supporting web solutions using HTML, CSS, Javascript, and .NET Framework.
• Experience supporting and maintaining Power Automate / Microsoft Flow tools.
• Hands-on experience developing and executing test scripts for Point of Sale, Inventory Management, Kitchen Management, and Warehouse Management Systems.

• 401k matching
• Health insurance
• Flight privileges

NBCUniversal is one of the world’s leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences.