Sr. Business Analyst, Digital Consumer Partner Delivery

We are looking for a Senior Business Analyst to join our North America (NA) Digital Consumer Team, a team tasked with creating digital distribution for Chubb’s expansive suite of insurance products, uniting the products and services of our Personal Lines digital distribution.

• Monitor and manage project timelines, budgets, resources, and deliverables
• Collaborate with stakeholders to define project objectives and requirements
• Oversee the implementation and delivery of digital projects, including websites, applications, and other online platforms
• Facilitate the prioritization, development and execution of digital strategies, ensuring alignment with business goals
• Act as a liaison between internal teams, external clients, and other stakeholders
• Lead and mentor a cross-functional digital team
• Collaborate with development teams to define and implement testing strategies for digital products, ensuring high-quality deliverables
• Develop and maintain test plans and test cases to certify business rules and system functionality
• Identify, document, and report defects, working closely with developers to ensure timely resolution

• Bachelor's degree in a quantitative field with 3+ years of insurance analytics experience
• Strong analytical, abstraction and problem-solving skills enabling the translation of business requirements into IT solutions
• Excellent documentation skills with the ability to write rich durable, up to date documentation and content in modern format
• Deep experience creating diagrams for different purposes (flow charts, state machines, sequence diagrams, architecture diagrams) using a variety of diagramming tools
• Demonstrated ability to work in an agile environment
• Ability to engage in design, implementation, and testing (no coding needed)
• Experience, or interest in, web applications and REST APIs; proficiency in Postman
• Familiarity with functional and regression testing methodologies
• Proficiency in using tools such as Jira, Confluence, GUIDEcx, and Postman to manage workflows, documentation, and API testing effectively

• Comprehensive benefits package
• Discretionary annual incentive program
• 401k matching
• Health insurance
• Flight privileges

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.