KYC Business Solutions Group Manager

The Business Solutions Group Manager is a senior management-level position responsible for implementing optimal solutions in KYC Systems that will enhance operations efficiencies, improve controls and data quality

• Manage a significant book of work for system enhancements impacting SMB population, ensuring on time delivery and within budget
• Perform risk, cost benefit assessment that will help prioritize the enhancement request
• Represent KYC Operations in various forums advocating the enhancements that are critical to their success
• Manage business analysts supporting functional area with responsibilities including work allocation, budget and planning, performance evaluation, compensation, staffing and other duties as assigned
• Provide technical leadership and expertise to ensure the efficient design, development and implementation
• Ensure essential governance and procedures are followed
• Partner with Technology, Compliance, Operations to achieve desired results, including effective Business requirements gathering, testing and production issue resolution

• A proven track record with solid 10+ years of relevant AML/KYC operations/people management experience
• Experience in financial Institutional, preferably global; corporate and consumer banking experience, a plus
• Exceptional ability to partner and influence across organizational lines
• Consistently demonstrate clear and concise written and verbal communication
• Strong leadership and relationship/team building skills
• Proven ability of using complex analytical, interpretive and problem-solving techniques
• Knowledge and working experience within a Solutions Development Lifecycle (SDLC) framework; Agile / Jira experience, required
• Effective prioritization and time management
• Proficient in MS Office applications, MS Project, VISIO, Adobe Acrobat Professional

• medical, dental & vision coverage
• 401(k); life, accident, and disability insurance
• wellness programs
• paid time off packages
• planned time off (vacation)
• unplanned time off (sick leave)
• paid holidays

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