PBX Communications Specialist PRN

The PBX Communications Specialist PRN is responsible for operating the Florida Hospital switchboard consoles and for circulating applicable communications via mass paging systems for the region in a high call volume setting. Performs most hospital overhead paging, monitors and responds promptly to all codes and alerts, fire alarms, tests and drills, and emergency situations-using proper procedure, and promptly answers and forwards all phone calls, internally and externally, to the proper extensions or persons. Responsible for communication of critical emergency response teams, as required. Responsible for facilitating paging of chaplains and various on-call teams for various areas. Provides directory assistance services for staff, patients, families and physicians, as requested. Records daily events on various report logs. Facilitates and screens international call requests. Effectively demonstrates the mission, vision, and values of Florida Hospital throughout each and every interaction. Performs other duties as assigned.

• operating the Florida Hospital switchboard consoles and for circulating applicable communications via mass paging systems for the region in a high call volume setting.
• performing most hospital overhead paging, monitoring and responding promptly to all codes and alerts, fire alarms, tests and drills, and emergency situations-using proper procedure, and promptly answering and forwarding all phone calls, internally and externally, to the proper extensions or persons.
• facilitating paging of chaplains and various on-call teams for various areas.
• providing directory assistance services for staff, patients, families and physicians, as requested.
• recording daily events on various report logs.
• facilitating and screening international call requests.
• effectively demonstrating the mission, vision, and values of Florida Hospital throughout each and every interaction.
• performing other duties as assigned.

• High school graduate or equivalent.
• One (1) year PBX switchboard/operator, call center high call volume environment, clerical/administrative, hospitality, and/or customer service-focused experience.

• Pay Range: $15.15 - $22.73 per hour

We have more than 50 years of experience using innovative medicine to elevate health care in the Tampa region. We continue to make history every day through our clinical research program, which applies the latest advancements in medical technology to treatments that can be used today. Our diverse clinical specialties include cancer, cardiovascular care, neurosciences, orthopedics, women's health and surgery led by some of the nation's leading surgeons skilled in minimally invasive and robotic-assisted procedures. We're also home to the AdventHealth Pepin Heart Institute, nationally recognized for advances in cardiovascular disease prevention, diagnosis, treatment and research.