Casualty Claims Analyst II

Join us as a Casualty Claims Adjuster II to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

• Review casualty claims in conjunction with policy wordings to determine coverage.
• Provide direction to adjusters on investigation of claims.
• Prepare disclaimer and/or reservation of rights letters and communication same to underwriters, brokers and insureds when applicable.
• Provide instruction to legal counsel to bring about appropriate resolution of claim.
• Ensure compliance by legal counsel of our litigation guidelines.
• Participate in mediation/ADR process to bring about resolution of claim.
• Negotiate settlements directly where possible.
• Issue payments within appropriate time frame.
• Operate within our best practices guidelines, including timely reserve review, notes, payment requests, electronic diary.
• Inform management of all complaints, large losses, coverage issues, etc.

• Minimum 2 years of experience handling commercial casualty claims.
• College/University or equivalent industry experience.
• Ability to make decisions and give directions to adjusters and/or counsel.
• Must be a quick learner with strong communication and negotiating skills.
• Excellent interpersonal skills.
• Proficient computer skills to navigate paperless claim file system.

• 401k matching
• Health insurance
• Flight privileges

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks.