Strategic Program Manager

This role will report into the Global Program Delivery Office and will be aligned with the Personal Lines, Claims & Contact Centers. You will be responsible for working with the Personal Lines and Claims COOs and their operating leadership to develop and operationalize end-to-end process transformation roadmaps.

• Manage projects end-to-end, to deliver business outcomes.
• Works with the COO’s and/or operations leadership to manage business transformation projects and strategies.
• Direct multiple highly complex programs as an individual contributor on high priority strategies that will shape the future of Global Business Operations & IT and the company.
• Design and work with the COOs to implement a Continuous Improvement program as a sustained discipline and practice with Global Business Operations & IT across all locations.
• Act as SME for engagements in the areas of project management, change management/transformations, solution development, and quality assurance.

• 10+ years of Project delivery experience in Insurance is strongly preferred.
• Proven leader with ability to influence and partner with internal and external stakeholders to deliver on Transformation and Continuous Improvement vision and objectives.

• 401k matching
• Health insurance
• Flight privileges

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks.