Multinational Client Executive

Join us as a Multinational Client Executive to take your career to the next level with a global market leader. Make your mark in Multinational AIG Multinational is an exciting business area within AIG that designs, implements and services bespoke multinational insurance solutions for our global customers, empowering our clients and broker partners to navigate complex cross-border risks with confidence and consistency.

• Manage and oversee all aspects of the multinational service delivery for the assigned portfolio and be accountable for the multinational client experience.
• Coordinate communication and project management across all internal and external stakeholders throughout the program lifecycle
• Ensure appropriate design and effective delivery and service of assigned multinational programs.
• Provide multinational technical expertise to underwriters to ensure a compliant program structure and design, and adherence to all local regulatory requirements.
• Lead the promotion and adoption of the AIG Multinational End-to-End process.
• Lead and manage the day-to-day service delivery to ensure the timely issuance of accurate local policy and invoice documentation.
• Partner with Product Underwriters to manage the approval of facultative reinsurance panel participants and the collection of compliant reinsurance documentation for all assigned programs.
• Engage with multinational claims to ensure timely development of multinational claims bulletins / protocols and support on ad hoc program enquiries.
• Partner with underwriting to draft legal documentation for loss sensitive programs and obtain approval from AIG legal counsel.
• Monitor performance and escalate where necessary to ensure all agreed Multinational service SLAs are being met.
• Manage and partner with Distribution to coordinate periodic Multinational client/program stewardship meetings.
• Support the profitable growth of the multinational portfolio by working in collaboration with product and distribution.
• Help identify, support, and contribute to internal and external strategies that align our product offerings and grow AIG multinational business.

• Commercial insurance experience, preferably client facing
• Strong technical knowledge of complex multinational programs, including reinsurance structures, with experience of the multinational environment and processes
• Client focused with experience working with multinational corporations and dealing with senior client personnel / risk managers
• Strong written & verbal communication skills with the ability to build strong relationships with stakeholders
• Able to handle multiple priorities, delegate effectively and meet tight deadlines / SLAs
• Able to identify operational improvements and gain technical knowledge / experience to carry out those improvements

• 401k matching
• Health insurance
• Flight privileges

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks.