AVP, Claim - Casualty Manager

This position will be responsible for the administrative management, staff development and technical claim results for the Chubb’s Direct Handle Commercial Claims Team.

Responsibilities not listed.

• Ten or more years of experience as a claim professional with a high degree of competence in the handling of casualty claims
• Strong presentation and negotiation skills
• Experience with primary and excess bodily injury, property damage, and personal injury claims
• Understanding of contractual indemnification issues and additional insured provisions
• Effective communication and interpersonal skills to be capable of dealing with claimants, customers, insureds, brokers, attorneys, etc.
• Ability to motivate team members while working independently within authority
• In-depth knowledge of adjustment processes, issues, and trends in multiple lines of business
• Demonstrated ability in dealing with coverage matters
• Working knowledge of industry best practices and procedures
• Ability to work independently and assimilate learning materials on many different subjects from various sources
• Excellent interpersonal communications and negotiation skills; and an ability to deal with staff, customers, and business partners in a professional manner
• Ability to make prompt, intelligent decisions based upon complex loss scenarios

• Excellent financial and service results
• High-quality product involving commercial bodily injury and property damage claims
• Developing staff, succession planning, and executing strategies to achieve goals and objectives
• Ensure high level of technical claim handling from professional claims staff
• Interact with business management and direct leadership to communicate claim trends
• Ensure commercial claims team operational activities meet with and integrate with organizational requirements
• Provide outstanding customer service and works well with the insured, broker, and TPA
• Set reserves within authority and make claim recommendations to senior management
• Establish and maintains strong customer relations
• Participate in regular and meaningful discussions with internal and external business partners

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.