Auto Claim Representative, I

Handling low to moderate Personal and Business Insurance Auto Damage claims from the first notice of loss through resolution/settlement and payment process.

• Handling low to moderate Personal and Business Insurance Auto Damage claims
• Applying laws and statutes for multiple state jurisdictions
• Providing quality claim handling throughout the claim life cycle
• Maintaining full compliance with internal and external quality standards and state specific regulations

• Bachelor’s degree preferred
• Demonstrated ownership attitude and customer centric response to all assigned tasks
• Ability to work in a high volume, fast paced environment managing multiple priorities
• Attention to detail ensuring accuracy
• Keyboard skills and Windows proficiency, including Excel and Word – Intermediate
• Verbal and written communication skills – Intermediate
• Analytical Thinking- Intermediate
• Judgment/Decision Making- Intermediate
• Negotiation- Intermediate
• Insurance Contract Knowledge- Basic
• Principles of Investigation- Intermediate
• Value Determination- Basic
• Settlement Techniques- Basic

• Health Insurance
• 401k matching
• Paid Time Off
• Wellness Program
• Volunteer Encouragement

Taking care of our customers, our communities and each other. That’s the Travelers Promise.