Software Development Engineer, AI

As a Software Engineer on the Communications, AI and Automation IT team, you’ll create, enhance, and support an ecosystem of applications that powers millions of Delta customer interactions each day.

• Analyze the business problem and understand potential value
• Design, build, and deploy chatbot applications
• Create conversation flows and decision trees
• Design, test, and develop efficient software
• Implement clean coding practices and infrastructure-as-code pipelines
• Actively contribute to the betterment of the team
• Recommend process and coding improvements
• Ensure continued functionality of a program during maintenance and testing
• Create diagrams, videos, and documents to communicate coding and design details
• Document each aspect of a system or application
• Act as a mentor to team members
• Helps team overcome technical challenges
• Pay close attention to cost components and drive processes for efficiency
• Capture rich supporting data for measurement and investigation

• 5+ years’ experience in Java Full-stack, Python, and Node.js
• Experience with AWS serverless application design, development, and support
• Knowledge of Agile Methodologies
• Experience with software architectural patterns
• Experience in development and testing
• Be self-driven, understand the business problem
• Experience with Containers, Kubernetes, RedHat OpenShift, Devops, Jenkins, Nexus, Github, or related technologies
• Communicate effectively and frequently with team, business partners, and leaders
• Be flexible and embrace challenges that are outside of your comfort zone
• Effectively analyze tradeoffs between usability and performance needs
• Maintain pace and meet deadlines
• Aid and support other team members when required
• Consistently prioritize safety and security of self, others, and personal data
• Embraces diverse people, thinking, and styles
• Possesses a high school diploma, GED, or high school equivalency
• Is at least 18 years of age and has authorization to work in the United States

• Competitive salary
• Industry-leading profit sharing program
• Performance incentives
• 401(k) with generous company contributions up to 9%
• Up to 2 weeks of vacation
• Up to 56 hours of paid personal time
• 10 paid holidays per calendar year
• 12 weeks of paid maternity/parental leave
• Comprehensive health benefits
• Family care assistance
• Holistic wellbeing programs
• Domestic and international space-available flight privileges
• Career development programs
• World-wide partnerships
• Business Resource Groups
• Recognition rewards and awards
• Access to over 500 discounts

Delta Air Lines, Inc. is a global airline that provides air transportation services to over 200 destinations in more than 50 countries.