Senior Associate, Product Management

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Senior Associate, Product Management The Opportunity. We are looking for a Pro...

• Serve as Product Owner for Scrum teams responsible for your assigned product area
• Understand the Patient Insights and Records Zone’s role within athenahealth’s ecosystem and define product/feature strategies accordingly
• Collaborate with UX to research problems, identify user needs, and design effective solutions
• Define epics and user stories, articulating clear business and UX requirements aligned with Diagnosis Gaps and Patient Risk Adjustment
• Partner with UX and Engineering to develop and iterate on UI/UX designs and functionality
• Work cross-functionally with technical and global teams to deliver features on schedule
• Manage scope and schedule tradeoffs with strong negotiation and logical reasoning skills
• Establish success criteria and measure feature performance through quantitative and qualitative data
• Support feature rollouts from alpha through general availability, collaborating with customer-facing teams and analyzing impact
• Communicate clearly and effectively with Sales, Marketing, and Engineering teams to drive alignment and decisions
• Partner with Product Management leadership as a key voice for product direction within the organization
• Travel to customer sites (up to 10%) for user research and feedback

• Bachelor’s degree or equivalent combination of education and experience required
• 1-3 years of product management experience
• 2-5 years working across cross-functional teams
• Intellectual curiosity and creative problem-solving skills
• Experience with analytics and data-driven decision-making
• Background in engineering, UI/UX design, customer service, or customer success preferred
• Familiarity with product management best practices, including agile development, preferred

• 401k matching
• Health insurance
• Commuter support
• Employee assistance programs
• Tuition assistance
• Employee resource groups
• Collaborative workspaces

athenahealth Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.