Technology Project Manager

Job Summary: Responsible for all aspects of project management for medium to high complexity projects over the entire life of the initiative and understands the business objectives and scope, and will guide a Team to deliver expected results for projects. Work closely with accountable Delivery Leaders in the Business and Technology to ensure assigned project delivers on business objectives and value, while managing scope/timeline/budget and technical risk. Responsible for a single high complexity project or several smaller/lower complexity initiatives at one time. Provide support and guidance for both business and technology initiated projects and requires solid knowledge of technology processes and implementation procedures.

• Define complex project plans/roadmaps including scope, budget and schedule, and execute tasks defined in the project plan to achieve project goals using standard project management methodologies and practices
• Assess project needs and resources continually to complete projects on time and within budget while managing log of risks, issues, mitigation strategies, and decisions
• Drive testing and acceptance of project results
• Partner with resource managers, Business Partners and vendors to assemble a project Team and provide ongoing motivation to drive projects to completion
• Lead and facilitate project meetings and presentations to Leadership
• Establish and execute a project communication plan to maintain project alignment
• Drive Teams and Customers toward decisions
• Establish cross functional alliances within and outside of the Technology Department to drive results
• Build partnerships to collaborate and use influence without authority to gather Customer and business requirements and communicate effectively with all project Teams and Support groups
• Work with development teams to ensure work is completed as planned and follow analytical methods for task execution/tracking and budget/timeline tracking

• Advanced knowledge of project processes, problem management tools and procedures
• Knowledge of Agile development practices and ceremonies
• Proficient knowledge of application impact on operational and business functions
• Skilled in strong Customer Service and Team orientation
• Ability to build relationships and influences without authority
• Ability to effectively communicate information and ideas using all forms of communication
• Ability to maintain composure under pressure and accurately assess problem situations
• Ability to work effectively in a fast paced, collaborative, Team based environment while directing teams to complete tasks by scheduled completion date
• Skilled in Leadership to direct performance of outside Contractors and maintain positive relationships with internal Customers

• Fly for free on any open seat on all Southwest flights
• 401(k) with Company contributions up to 9.3%
• ProfitSharing contribution
• Competitive health insurance

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.