SVP – Facilities Management Services

The Facilities Mgmt Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval

• Manage a team of on-site Citi Realty Services (CRS) and business leads in space planning and Onboarding
• Prepare and present executive level updates on facilities developments, projects, and future plans
• Develop site strategy, and work closely with CRS partners to prepare plans, gain approval and execute development and redesign work for key sites
• Work cross-functionally with CRS, building management, site leadership, and the business to implement technology upgrades
• Develop growth plans and investment strategy for the Cards business efficiently and effectively resulting in overall cost savings for the business
• Manage overall site budget
• Participate actively in the site leadership boards
• Assess risk when business decisions are made
• Supervise the activity of others and create accountability with those who fail to maintain standards

• 10+ years relevant experience preferably from technology organizations and banking and financial services industry
• Bachelor's degree, potentially Masters degree

• Telehealth options
• Health advocates
• Confidential counseling
• Paid Parental Leave Policy
• Generous paid time off packages
• Access to learning and development resources
• Volunteer opportunities

Citi’s Enterprise Services and Public Affairs (ESPA) aims to enhance how our stakeholders perceive and experience Citi. We manage our reputation by engaging with our stakeholders and delivering great spaces and services to colleagues and clients. We’re currently looking for a high caliber professional to join our team as SVP – Facilities Management Services (Internal Job Title: Facilities Mgmt Group Manager - C14) based in Pune, India.