Mission Control RN Tier1 Transfer Center FT Days Orlando

At AdventHealth Orlando, what started as a converted farmhouse in rural Central Florida has become Central Florida’s major tertiary health care facility. Patients come from the Southeast, the Caribbean and even as far as South America for our proven expertise and compassionate health care. With a variety of Orlando hospital jobs, we invite you to start or elevate your career with a new job at AdventHealth Orlando. We constantly seek out Orlando nurses, medical assistants, nurse assistants, patient care and health administration professionals who share our passion for whole-person health care. Learn more about our open positions and apply to become an invaluable part of our team. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Career Development Schedule: Full Time, In Person Shift : 36 hours per week, 6:30am-7:00pm, for the Transfer Center. Required to work holidays, weekends, and hurricanes (disasters) Location: 601 E ROLLINS ST, Orlando, 32803 The community you'll be caring for: AdventHealth Orlando Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year The role you'll contribute: The Mission Control RN Tier 1 is a professional registered nurse functioning withing Mission Control in one of three primary roles. Responsibilities include, but are not limited to: plan, prioritize, organize, direct and control all admissions and transfers between hospitals, departments and/or nursing units for AdventHealth. . The Mission Control RN is a highly trained professional with independent decision-making responsibilities, that must be applied based on telephone or electronic communication only. Utilizes complex acuity algorithms for time-sensitive medical events. Collaborates with physicians and departments within the Advent Health system as well as other facilities across the southeastern U.S. and internationally. Highly effective in critical clinical fact gathering and analysis, to identify appropriate levels of care, timely acceptance and specialty care needed for transport. Coordinates as an air traffic control for emergent and nonemergent transfers from all referring facilities. Acts as a liaison between referring hospitals, physicians, offices, and nursing department on issues pertaining to the transfer and placement of all patients. Proactively initiates steps, including utilization of the hospital and physician chain of command, to prevent EMTALA and Florida Access of Care violations. Adheres to the Advent Health Corporate Compliance Plan and to the rules and regulations of all applicable local, state and federal agencies and accrediting bodies. Actively participates in outstanding customer service, phone etiquette and accepts responsibility in maintaining relationships that are equally respectful to all. The value you'll bring to the team: PRINCIPAL DUTIES AND JOB RESPONSIBILITIES: Transfer Center Uses complex acuity algorithms for time-sensitive medical events, triaging, processing transfer requests, identifies the appropriate receiving campus, conferences physicians for specialist acceptance and patient hand-off. Identifies the appropriate level of care for placement and safe patient transport. Parallel processes and communications within Mission Control including: Patient Placement, Children's Transfer Center and Air and Ground dispatch teams. Facilitates nursing hand-off between the sending and receiving units. Utilizes knowledge and understanding of acuity of disease processes to triage appropriately and communicates clinical updates to physicians. Uses knowledge in emergency critical care of pediatric, adolescent, adult and geriatric patients. Accurately documents details of demographics and transfer process, real-time, in software systems to ensure department STATS and AdventHealth regulatory compliance are met. Improves patient safety and outcomes through process improvement by ongoing department QA of documentation and recordings. Maintains processes to avoid EMTALA or Florida Access violations by following complex service line specific templates and referencing the State website for registered services provided by a facility. Utilizes all electronic foundational resources and tools to efficiently maintain throughput across AdventHealth and sending facilities. Continuously re-evaluates patient transfer requests and collaborates with campus operational leadership to ensure timely transfer. Escalates barriers through established chain of command. Multi-tasks using critical care thinking skills in a fast-paced, high-stress work environment. Assists in training/mentoring new employees, attends staff meetings, and maintains current knowledge of operational processes. Reviews electronic communications to keep abreast of process and departmental changes. Supports Mission Control Departmental functions and needs. Behavioral Health Patient Placement Remains abreast of all policies and standard operating procedures, facilitates patient throughput for hospitals in Advent Health's 11-campus system with patients in the Emergency department and on medical floors. Acts as esource to hospital staff, patient families, and local psychiatric facilities. Maintains and follows placement of psychiatric patients presenting in the Emergency Department according to EMTALA. Updates and maintains Waitlist for patients awaiting placement in a Baker Act receiving facility, tracks community daily census for placement opportunities. Ensures legal documentation is accurate and appropriate prior to transfer of patients. Acts as a liaison between patients, receiving facilities, physicians and team members. Maintains continuity and accuracy in documentation, and timely follow up with units, departments, Center for Behavioral Health (CBH) and community leadership regarding placement barriers. Participates in daily conference calls and prepares reports as required to communicate barriers regarding patient placement. Escalates concerns and delays to appropriate leadership in a timely manner. Coordinates placement and transportation to facilities. Processes requests for admission from outside psychiatric facilities into Advent Health for medical treatment. Coordinates admission with the Center for Behavioral Health leadership team. Assists in training new Intake Coordinators, attends weekly staff meetings, and maintains current knowledge of operational processes. Verifies insurance benefits on all patients prior to admission to CBH and engages Emergency department and medical floor nursing team, Patient Access and Patient Financial Services in the verification process. Obtains pre-authorization and provides information to the Utilization Review Specialist, Utilization Review Case Manager and the Clinical Support Specialist to ensure clear communication, collaboration, accuracy and timely completion for operational and financial success of the Center for Behavioral Health. Obtains the appropriate legal status documentation from CBH units/departments and community mental health providers for all patients on the Placement Waitlist. Coordinates with the Court Liaison to ensure all legal procedures follow law. Qualifications The expertise and experiences you'll need to succeed: Current valid State of Florida or multi state license as a Registered Nurse. Graduate of school of Nursing EDUCATION AND EXPERIENCE PREFERRED: 2 years minimum relevant acute care experience Proficient verbal and written communication skills. Proficient in computer database skills Proficient in real time documentation in electronic format This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Category: Nursing Organization: AdventHealth Orlando Schedule: Full-time Shift: 1 - Day Req ID: 25039021 We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment. Apply Now Apply Now Internal Employees Apply Here Share With: share to facebook share to twitter share to linkedin share by email Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. AdventHealth Careers Explore: Jobs Nursing Locations Celebrating the Whole You Career Concierge Information For: Life at AdventHealth About Join our Talent Community International Recruitment Nurse Residency Program Veterans AdventHealth Global Homepage View All Our Doctors View All Our Locations Mission and History Community Benefit Our Partnerships News and Stories Blogs CREATION Life Employees Legal Privacy Policy Patient Privacy - HIPAA Patient Rights and Responsibilities Financial Assistance Patient Nondiscrimination

• Plan, prioritize, organize, direct and control all admissions and transfers between hospitals, departments and/or nursing units for AdventHealth.
• Utilizes complex acuity algorithms for time-sensitive medical events.
• Collaborates with physicians and departments within the Advent Health system as well as other facilities across the southeastern U.S. and internationally.
• Highly effective in critical clinical fact gathering and analysis, to identify appropriate levels of care, timely acceptance and specialty care needed for transport.
• Coordinates as an air traffic control for emergent and nonemergent transfers from all referring facilities.
• Acts as a liaison between referring hospitals, physicians, offices, and nursing department on issues pertaining to the transfer and placement of all patients.
• Proactively initiates steps, including utilization of the hospital and physician chain of command, to prevent EMTALA and Florida Access of Care violations.
• Adheres to the Advent Health Corporate Compliance Plan and to the rules and regulations of all applicable local, state and federal agencies and accrediting bodies.
• Actively participates in outstanding customer service, phone etiquette and accepts responsibility in maintaining relationships that are equally respectful to all.
• Uses complex acuity algorithms for time-sensitive medical events, triaging, processing transfer requests, identifies the appropriate receiving campus, conferences physicians for specialist acceptance and patient hand-off.
• Identifies the appropriate level of care for placement and safe patient transport.
• Parallel processes and communications within Mission Control including: Patient Placement, Children's Transfer Center and Air and Ground dispatch teams.
• Facilitates nursing hand-off between the sending and receiving units.
• Utilizes knowledge and understanding of acuity of disease processes to triage appropriately and communicates clinical updates to physicians.
• Uses knowledge in emergency critical care of pediatric, adolescent, adult and geriatric patients.
• Accurately documents details of demographics and transfer process, real-time, in software systems to ensure department STATS and AdventHealth regulatory compliance are met.
• Improves patient safety and outcomes through process improvement by ongoing department QA of documentation and recordings.
• Maintains processes to avoid EMTALA or Florida Access violations by following complex service line specific templates and referencing the State website for registered services provided by a facility.
• Utilizes all electronic foundational resources and tools to efficiently maintain throughput across AdventHealth and sending facilities.
• Continuously re-evaluates patient transfer requests and collaborates with campus operational leadership to ensure timely transfer.
• Escalates barriers through established chain of command.
• Multi-tasks using critical care thinking skills in a fast-paced, high-stress work environment.
• Assists in training/mentoring new employees, attends staff meetings, and maintains current knowledge of operational processes.
• Reviews electronic communications to keep abreast of process and departmental changes.
• Supports Mission Control Departmental functions and needs.
• Remains abreast of all policies and standard operating procedures, facilitates patient throughput for hospitals in Advent Health's 11-campus system with patients in the Emergency department and on medical floors.
• Acts as esource to hospital staff, patient families, and local psychiatric facilities.
• Maintains and follows placement of psychiatric patients presenting in the Emergency Department according to EMTALA.
• Updates and maintains Waitlist for patients awaiting placement in a Baker Act receiving facility, tracks community daily census for placement opportunities.
• Ensures legal documentation is accurate and appropriate prior to transfer of patients.
• Acts as a liaison between patients, receiving facilities, physicians and team members.
• Maintains continuity and accuracy in documentation, and timely follow up with units, departments, Center for Behavioral Health (CBH) and community leadership regarding placement barriers.
• Participates in daily conference calls and prepares reports as required to communicate barriers regarding patient placement.
• Escalates concerns and delays to appropriate leadership in a timely manner.
• Coordinates placement and transportation to facilities.
• Processes requests for admission from outside psychiatric facilities into Advent Health for medical treatment.
• Coordinates admission with the Center for Behavioral Health leadership team.
• Assists in training new Intake Coordinators, attends weekly staff meetings, and maintains current knowledge of operational processes.
• Verifies insurance benefits on all patients prior to admission to CBH and engages Emergency department and medical floor nursing team, Patient Access and Patient Financial Services in the verification process.
• Obtains pre-authorization and provides information to the Utilization Review Specialist, Utilization Review Case Manager and the Clinical Support Specialist to ensure clear communication, collaboration, accuracy and timely completion for operational and financial success of the Center for Behavioral Health.
• Obtains the appropriate legal status documentation from CBH units/departments and community mental health providers for all patients on the Placement Waitlist.
• Coordinates with the Court Liaison to ensure all legal procedures follow law.

• Current valid State of Florida or multi state license as a Registered Nurse.
• Graduate of school of Nursing
• Proficient verbal and written communication skills.
• Proficient in computer database skills
• Proficient in real time documentation in electronic format

• Benefits from Day One
• Paid Days Off from Day One
• Career Development

At AdventHealth Orlando, what started as a converted farmhouse in rural Central Florida has become Central Florida’s major tertiary health care facility. Patients come from the Southeast, the Caribbean and even as far as South America for our proven expertise and compassionate health care. With a variety of Orlando hospital jobs, we invite you to start or elevate your career with a new job at AdventHealth Orlando. We constantly seek out Orlando nurses, medical assistants, nurse assistants, patient care and health administration professionals who share our passion for whole-person health care. Learn more about our open positions and apply to become an invaluable part of our team. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.