Dietary- Patient Service Representative

AdventHealth Redmond is a 230 bed facility, serving as a regional referral source for all of northwest Georgia and parts of Alabama. AdventHealth Redmond offers a full array of inpatient and outpatient programs, many of which are unique to the northwest Georgia region. As an Accredited Chest Pain Center with PCI, Redmond provides a full-service cardiology product line and is nationally recognized as a top cardiac center. In addition to the Gold Seal of Approval, Redmond has also earned eight disease specific certifications from the Joint Commission for outstanding care in the areas of cardiology, stroke, orthopedic surgery, spinal surgery, and vascular surgery. Other areas of excellence include emergency care, oncology, and inpatient rehabilitation. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Schedule: Full Time Shift : Monday-Friday 1-9pm, every other weekend Location: 501 Redmond Road, Rome, GA 30165 The community you'll be caring for: AdventHealth Redmond Romes historical markers help document the citys history and gives insight into the culturally rich heritage. Population- 36,332 (2019 census) Developed a regional center for the fields of medical care and education In addition to its public-school system, it has several private schools. Higher-level educational institutions include private Berry College and Shorter University, and the public Georgia Northwestern Technical College and Georgia Highlands College. Largest city near the center of the triangular area defined by the Interstate highways between Atlanta, GA, Birmingham, AL, and Chattanooga, TN. The role you'll contribute: Ensures confidentiality of employee, patient, and hospital information. Cross-trains in admitting/emergency room for assistance as needed. Assigns diagnosis codes based on physician orders for various patient types. Reviews and updates assigned reports in timely manner. Collects accurate data from patients and verifies patient eligibility during pre-registration and registration. Meets pre-certification requirements according to insurance specifications. Determines financial class and payor codes, and communicates financial policies to patients. Assesses authorization needs to ensure payment from payors. Performs clerical duties for admitting and registering patients. Assist self-pay patients in completing financial questionnaires. Records primary care physician referrals in the log. Ensures appropriate patient flow to nursing. Other duties as assigned. The value you'll bring to the team: The Patient Service Representative is responsible for performing pre-registry, insurance verification, registry, pre-certification, in-house follow-up, and discharge for patients in a pleasant and accurate manner. This position handles payments and valuables from patients. This role acts as a cashier for the organization. In addition, this position ensures all patient information is accurately recorded and processed. Additionally, this role provides excellent customer service to patients and their families. Qualifications The expertise and experiences you'll need to succeed: High School Grad or Equivalent Required This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Category: Patient Financial Services Organization: AdventHealth Redmond Schedule: Full-time Shift: 1 - Day Req ID: 25042047

• Ensures confidentiality of employee, patient, and hospital information.
• Cross-trains in admitting/emergency room for assistance as needed.
• Assigns diagnosis codes based on physician orders for various patient types.
• Reviews and updates assigned reports in timely manner.
• Collects accurate data from patients and verifies patient eligibility during pre-registration and registration.
• Meets pre-certification requirements according to insurance specifications.
• Determines financial class and payor codes, and communicates financial policies to patients.
• Assesses authorization needs to ensure payment from payors.
• Performs clerical duties for admitting and registering patients.
• Assist self-pay patients in completing financial questionnaires.
• Records primary care physician referrals in the log.
• Ensures appropriate patient flow to nursing.
• Other duties as assigned.
• Performing pre-registry, insurance verification, registry, pre-certification, in-house follow-up, and discharge for patients in a pleasant and accurate manner.
• Handles payments and valuables from patients.
• Acts as a cashier for the organization.
• Ensures all patient information is accurately recorded and processed.
• Provides excellent customer service to patients and their families.

• High School Grad or Equivalent Required

• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

AdventHealth Redmond is a 230 bed facility, serving as a regional referral source for all of northwest Georgia and parts of Alabama. AdventHealth Redmond offers a full array of inpatient and outpatient programs, many of which are unique to the northwest Georgia region. As an Accredited Chest Pain Center with PCI, Redmond provides a full-service cardiology product line and is nationally recognized as a top cardiac center. In addition to the Gold Seal of Approval, Redmond has also earned eight disease specific certifications from the Joint Commission for outstanding care in the areas of cardiology, stroke, orthopedic surgery, spinal surgery, and vascular surgery. Other areas of excellence include emergency care, oncology, and inpatient rehabilitation. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.