Account Management Associate I

Completes assigned tasks to support account strategy including supporting data collection and assisting with team communications with customer, consultants, brokers, and/or channel partners. Addresses basic customer questions and concerns. Develops knowledge of account activities, including plan execution, systems and administration, negotiations, presentations, rate, and product/benefits. Supports KP sales and retention goals by making progress on key performance indicators (KPIs) and maintaining the customer relationship management (CRM) platform.

• Supports account strategy including supporting data collection and assisting with team communications with customer, consultants, brokers, and/or channel partners.
• Addresses basic customer questions and concerns.
• Develops knowledge of account activities, including plan execution, systems and administration, negotiations, presentations, rate, and product/benefits.

• High School Diploma or GED, or equivalent OR minimum one (1) year of experience working in a corporate or business office environment.
• Accident and Health Insurance License (California) within 3 months of hire

• Health insurance
• 401k matching
• Flight privileges

Kaiser Permanente is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills and geographic location along with a review of current employees in similar roles to ensure that pay equity is achieved and maintained across Kaiser Permanente.