Delta Vacations Senior Program Manager, Luxury Travel

Delta Vacations Senior Program Manager, Luxury Travel

• Design and implement initiatives that enhance customer loyalty and elevate the brand’s premium travel offerings.
• Create and refine exclusive benefits, amenities and experiences in close collaboration with internal and external partners.
• Build and sustain high-value relationships with luxury hospitality and travel partners, serving as a key point of contact to ensure program excellence, alignment with brand standards, and mutual business value.
• Collaborate cross-functionally with Product, Marketing, Call Center (CEC), Sales, Rev Mgmt to ensure seamless integration and execution of premium travel offerings.
• Evaluate program performance, collect feedback, and refine offerings to meet the evolving needs of our premium customer base.
• Maintain a deep understanding of industry trends, competitive strategies, and emerging opportunities within the luxury travel sector to ensure offerings remain competitive, distinctive and aligned with the evolving expectations of premium travels.

• Highly motivated self-starter that drives results.
• Self-sufficient multi-tasker, proficient in original approaches and innovative ideas.
• Must possess strong attention to detail.
• Must demonstrate strong English language writing, grammar and proofreading skills.
• Must be able to communicate with management effectively and professionally.
• Ability to think creatively, prioritize and successfully manage and lead multiple projects/deadlines simultaneously under tight deadlines.
• Demonstrates a commitment to diversity, equity and inclusion.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.

• Competitive salary, profit-sharing program, recognition, and performance incentives.
• 401(k) with generous company contributions up to 5%.
• Paid time off including vacation, holidays, paid personal time, birthing parent, and parental leave.
• Comprehensive health benefits including medical, dental, vision, short/long term disability, and life benefits.
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
• Comprehensive wellbeing programs to support your overall health, including an employee assistance program, free financial mentoring, and abundant mental health resources.
• Domestic and International space-available flight privileges for employees and eligible family members.
• Career development programs to achieve your long-term career goals.
• Access to more than 500 discounts, specialty savings, and voluntary benefits through Delta Perks such as car and hotel rentals, Delta Vacations Packages, auto, home, and pet insurance, legal services, and childcare.

Delta Vacations, a Delta Air Lines company, is seeking a Senior Program Manager, Luxury Travel. This role is ideal for a seasoned professional with a strong background in luxury travel or hospitality, who thrives in a dynamic, customer-centric environment, excels at building and nurturing high-impact partnerships across internal teams and external collaborators, and brings strong project management skills to drive complex initiatives from concept to execution.