Underwriting Support Specialist

This position is part of the UW support career progression and may report to a Senior Specialist, UW Support, Team Leader, or to an Team Manager, Underwriting Support. The Senior UW Asst is an individual contributor within the Underwriting Support Unit of the unit’s field operations. This role assists the underwriters by screening risk offerings and with pre and post-binding processes. The role also performs services including problem-solving or research projects requiring broad insurance and/or procedural knowledge and works under direct supervision.

• Support regional UA Manager in overseeing all daily business activities and act as the first point of call for all UAs in the region
• Review new submissions against prescribed criteria to determine if risk qualifies for LOB risk appetite
• Perform a comparison of renewal submission information against prior year information and documents differences for underwriting
• Renewals - prior to policy expiration, reviews policies for manuscript endorsements and initiates the manuscript endorsement approval process on behalf of underwriting
• Issues policies, endorsements, and cancellations; prepares policy writing instructions and premium billings, and processes individual policy filings
• Completes loss rating and develops initial pricing, basic coverage structuring, quotation, and binder packages on behalf of the underwriter
• Possess an in-depth understanding of coverages and program structures, as well as internal policy coding systems to ensure account completeness
• Designated as the first point of contact for brokers
• Assists the underwriter in the preparation of business, and metric reports; assists in the review of procedures to resolve issues
• Trains and end-provides oversight of less experienced support staff
• Participates in projects as required
• Establish effective relationships with internal and external customers
• Performs quality control of all work returned from Shared Services (i.e. - manual rating, policies, endorsements, etc.)
• Performs quality control of premium audit statements prior to underwriting review; documents discrepancies and works with the premium auditor for resolution
• Performs quality control of adjustments prior to underwriting review; documents discrepancies and works with CS adjustment team for resolution
• Attend broker or client meetings as requested by underwriting

• Knowledge of commercial insurance policy forms and regulatory requirements
• Prioritizing - able to navigate and switch between multiple proprietary, vendor, web-based, and standard computer systems
• Microsoft Office - proficiency in Excel, Word, and PowerPoint
• Learning Agility - willingness to learn from experiences and new situations
• Client Servicing - ability to anticipate client (internal and external) needs and act proactively
• Problem Solving - identify problems and solutions matched to the appropriate solutions
• Attention to Detail - demonstrate attention to detail to ensure accurate documentation is maintained
• Leadership Skills - ability to mentor peers in the team

• 401k matching
• Health insurance
• Flight privileges

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.