Claim Center Representative

As a Claim Center Representative in Operations, you will be part of a diverse team accountable for providing back-office support to NA Claims and contributing to the achievement of delivering an exceptional client experience.

• Processing assigned work according to defined workflows and guidelines to deliver a quality product and internal customer service.
• Ability to balance both quality and productivity expectations within a high-volume, transactional work environment to help meet business and customer service demands.
• Ensure that all activities performed are documented completely and accurately.
• Recognize, prioritize, and escalate priority requests according to established guidelines.
• Create and maintain accurate productivity logs for the purpose of tracking department results.
• Critical Communications with our business partners to meet customer requirements.

• Excellent written and verbal communication skills.
• Attention to detail with delivering a good quality product at the forefront.
• Ability to handle a high volume of work in a fast-paced, deadline-oriented environment.
• Proven desk and time management with multi-tasking and prioritizing.
• Effectively follow workflow and assess information to make sound decision with basic computer skills including knowledge of Microsoft Office Word and Excel.

• 401k matching
• Health insurance
• Flight privileges

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.