Director, Cash Applications & Credit Management

The Director of Cash Application & Credit Management provides strategic leadership and operational oversight of enterprise-wide cash posting, reconciliation, and credit/refund management processes

• Provide enterprise-level direction for cash posting, credit management, and refund processes
• Develop and implement policies, workflows, and technology strategies
• Ensure accurate reconciliation of deposits, payment postings, bank activity, and clearinghouse transactions
• Partner with billing, collections, denials, managed care, IT, and compliance leaders
• Serve as the senior escalation point for payers and stakeholders
• Collaborate with Patient Financial Services leadership
• Define and monitor KPIs for cash posting accuracy, timeliness, credit resolution, and refund processing
• Lead root cause analysis of variances, delays, and process breakdowns
• Provide executive dashboards and insights that measure performance

• Licensure / Certification / Registration: Accountant. Licensure required relevant to state in which work is performed
• Education: High School diploma equivalency with 5 years of applicable cumulative job specific experience required
• Additional Preferences: Bachelor’s degree in Finance, Accounting, Healthcare Administration, or related field; Master’s preferred

• Paid time off (PTO)
• Various health insurance options & wellness plans
• Retirement benefits including employer match plans
• Long-term & short-term disability
• Employee assistance programs (EAP)
• Parental leave & adoption assistance
• Tuition reimbursement

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care