Outside Auto Appraiser

Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going effective communication, and follow-through and meeting commitments to achieve optimal outcome on every file.

• Inspecting, estimating, negotiating, and evaluating 1st and 3rd party auto physical damage claims
• Providing advice and direction to claim professionals on claim damages
• Managing work assignments and referrals
• Reviewing and analyzing coverage and applying policy conditions
• Conducting damage management and properly managing the repair process

• Associate’s Degree, Bachelor’s Degree or Technical School Degree
• State appraiser and claim handling licenses (where applicable)
• Two years of auto appraisal experience preferred
• Strong technical background including extensive knowledge of auto repair and repair techniques

• Health Insurance
• 401k matching
• Paid Time Off
• Wellness Program
• Volunteer Encouragement

Taking care of our customers, our communities and each other. That’s the Travelers Promise.