Show Crew

Be an essential part of delivering world-class entertainment as a member of the Show Crew, where you’ll support the seamless operation of theatrical performances. In this dynamic and fast-paced role, you’ll set up props, operate special effects during shows, and reset the stage after each performance, ensuring everything runs smoothly. Additionally, you’ll help maintain the cleanliness of audience areas, the stage, and backstage spaces, contributing to a professional and polished environment.

• Responsible for setting up props and preparing the stage and audience areas for various shows and Special Events.
• Responsible for safely loading pyrotechnics under the direction of the Special Effects Technician.
• Enable manual and computerized show effects under the direction of the Special Effects Technician and the Stage Manager.
• Interact on and off stage with guests and perform show resets in sight of guests.
• Responsible for operating a follow spotlight as directed by the Stage Manager.
• Comply with all policy and procedures to ensure guest and performer safety during shows, which include inspecting then venue and/or reporting any safety issues to management immediately.
• Promotes and provides extraordinary guest service for both internal and external guests; answers questions and offers information in a courteous manner.
• Seeks to provide assistance to guests.
• Understands and demonstrates the proper use of safety practices and ensures department standards are maintained and safety policies for the Park upheld.
• Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
• Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
• Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages.
• Perform other duties as assigned

• Must be 18 years old or older
• Prior Theatrical Experience preferred
• Previous experience in customer/guest service, in a fast-paced environment preferred

• Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
• Earn complimentary tickets for your friends and family
• Discounts on food and merchandise
• Special events for employees (preview nights for new attractions/events)
• Resume building workshops
• Growth opportunities
• Wellness programs

Be part of a team that helps make memorable moments for our guests each and every day. Working with us means thriving in a fast-paced environment as we create a seamless experience for our guests. Join our team of passionate and creative storytellers who inspire memories that last a lifetime.