L&I Customer Service Specialist 2
State of Washington
Sequim, Washington, U.S.
Full-time, Permanent
Posted Sep 09, 2025
Onsite
Compensation
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About the role
Help customers navigate complex processes by explaining rules, procedures, and eligibility requirements clearly and with empathy.
Responsibilities
- Help customers navigate complex processes
- Assist with processing contractor registrations and licensing applications
- Act as a crucial liaison between injured workers, employers, attorneys, and claims management teams
Requirements
- At least 4 years of customer service experience
- Communication skills
- Customer-centered
- Tech-savvy
Benefits
- Generous benefits package
- Medical coverage
- Retirement plans
- Paid leave
- Staff training and other compensation benefits
About the Company
At Labor & Industries (L&I), we’re on a mission to support the safety and well-being of Washington’s workers.
Job Details
Salary Range
$43,980 - $58,584/annually
Location
Sequim, Washington, U.S.
Employment Type
Full-time, Permanent
Original Posting
View on company website