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L&I Customer Service Specialist 2

State of Washington

Sequim, Washington, U.S.
Full-time, Permanent
Posted Sep 09, 2025
Onsite

Compensation

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About the role

Help customers navigate complex processes by explaining rules, procedures, and eligibility requirements clearly and with empathy.

Responsibilities

  • Help customers navigate complex processes
  • Assist with processing contractor registrations and licensing applications
  • Act as a crucial liaison between injured workers, employers, attorneys, and claims management teams

Requirements

  • At least 4 years of customer service experience
  • Communication skills
  • Customer-centered
  • Tech-savvy

Benefits

  • Generous benefits package
  • Medical coverage
  • Retirement plans
  • Paid leave
  • Staff training and other compensation benefits

About the Company

At Labor & Industries (L&I), we’re on a mission to support the safety and well-being of Washington’s workers.

Job Details

Salary Range

$43,980 - $58,584/annually

Location

Sequim, Washington, U.S.

Employment Type

Full-time, Permanent

Original Posting

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