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Xfinity Retail Sales Consultant

Comcast

San Jose, California, U.S.
Full-time, Regular
Posted Aug 24, 2025
Onsite

Compensation

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About the role

We’re looking for a down-to-earth go-getter who can help customers sort through all of the options and hash out a plan that’s right for them.

Responsibilities

  • Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
  • Providing outstanding customer service with all customer interactions.
  • Helping customers interpret and clarify their account statements and pay their bills in the store.
  • Answering any questions, customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
  • Acting as brand ambassador to promote Comcast/Xfinity products.
  • Providing expert-level understanding and passion around technology, especially around Comcast products and services.
  • Maintaining detailed sales product knowledge, including competitive information.
  • Contributing to a fun and competitive environment!

Requirements

  • High School Diploma or equivalent
  • Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
  • Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed.
  • Ability to work in alternate stores outside of the home base store.

Benefits

  • 401k matching
  • Health insurance
  • Flight privileges
  • Paid Time off
  • Tuition reimbursement
  • 401K Savings Plan
  • Paid Parental leave

About the Company

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences.

Job Details

Salary Range

Salary not disclosed

Location

San Jose, California, U.S.

Employment Type

Full-time, Regular

Original Posting

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