Senior Manager, Chief of Staff

Join the Card Tech Workforce Strategy & Operations Team as part of the Chief of Staff Team for Card Technology (CT). It’s an exciting time to be in Technology, especially Card Tech+, as we transform the way we do business and deliver effortless digital experiences to our customers.

• Drive and manage the execution of our short and medium international expansion strategy
• Contribute to longer-term international expansion forecasts and strategy in partnership with engineering and business leaders
• Manage global cross-functional partners to provide perspective on implications to Finance, Operations, Technology, and HR leaders
• Provide end-to-end project management support for preparation, onboarding, and monitoring of expansion
• Use labor intelligence data, HR acumen, business knowledge, workforce strategy, and org. design principles to provide recommendations and influence decision making
• Act as a trusted advisor to Technology leaders, Product leaders, and Chiefs of Staff, understanding their strategic priorities, roadmaps, and organizational needs to inform workforce planning
• Contribute to the continuous improvement of workforce planning methodologies, tools, and processes, championing best practices and leveraging technology to enhance efficiency and accuracy
• Build repositories, models, and/or educational materials to help the organization better understand ways of working, organizational health principles, workforce norms, and how/where leaders can improve their organizational health

• Bachelor’s degree
• At least 7 years of experience in Project or Process Management
• At least 4 years of experience in Workforce Strategy, Planning, or Analytics
• At least 4 years of experience in either Google Sheets or Excel
• At least 1 year of experience of workforce modeling

• 401k matching
• Health insurance
• Flight privileges
• Long-term incentives (LTI)
• Performance-based incentive compensation

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