Patient Service Representative

The Medical Receptionist is responsible for answering phones, greeting patients, scheduling appointments, verifying insurance, reviewing new patient registration, entering patient information into the practice's designated system, requesting and collecting co-pays/outstanding balances at the time of check-in/check-out. This individual is responsible for taking accurate messages and routing correspondence efficiently. Serves as a liaison between patients and support staff. The value you'll bring to the team: Answers incoming phone calls, responds to inquiries, and directs calls appropriately. Welcomes patients; updates, verifies, and enters patient demographics, insurance, and billing information and processes forms into appropriate systems. Registers patients for services, ensures accuracy, facilitates timely discharge, and maximizes reimbursement. Ensures all financial assessments, eligibility, and benefits memos are clear, updated, and thorough to support post-care financial needs.

• Answering phones
• greeting patients
• scheduling appointments
• verifying insurance
• reviewing new patient registration
• entering patient information into the practice's designated system
• requesting and collecting co-pays/outstanding balances at the time of check-in/check-out
• taking accurate messages
• routing correspondence efficiently
• Serves as a liaison between patients and support staff
• Answers incoming phone calls, responds to inquiries, and directs calls appropriately
• Welcomes patients; updates, verifies, and enters patient demographics, insurance, and billing information and processes forms into appropriate systems
• Registers patients for services, ensures accuracy, facilitates timely discharge, and maximizes reimbursement
• Ensures all financial assessments, eligibility, and benefits memos are clear, updated, and thorough to support post-care financial needs

• High School Grad or Equiv

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.