Account Specialist

The Account Specialist is responsible for supporting strategic sales and account associates in the growth and retention of existing accounts as well as mentoring team members. This role supports Account Managers in retaining and growing large local groups (250+ employees) across the Connecticut market. You’ll play a key role in engaging clients, employees, and brokers—helping design benefits, leading enrollment meetings, and ensuring our solutions deliver lasting value.

• Builds external relationships with existing accounts, members, and brokers.
• Develops understanding of client needs and priorities.
• Manages complex sales, claims, and benefit issues by researching, resolving, and responding to accounts, members and brokers.
• Conducts meetings with clients to educate, promote, persuade, and drive opportunities for additional growth and product sales.
• Communicates with internal partners to assist with upsells.
• Partners with sales support associates on request for proposal (“RFP”) responses to brokers and groups.
• Updates systems for proposal and sales activities.
• Collaborates with internal stakeholders to meet and exceed client expectations.
• Supports internal and external client reporting, as needed.
• Acts on behalf of Strategic Account associate to respond to client needs, as necessary.
• Mentors, coaches, and trains lower-level and/or new support staff.

• Requires a BA/BS and a minimum 3 years of related experience; or any combination of education and experience which would provide an equivalent background.
• Sales license required where necessary or the ability to obtain within 60 days of hire.

• 401k matching
• Health insurance
• Flight privileges

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.