Corporate Responsibility Regional Manager - MDW

The Corporate Responsibility Regional Manager at MDW serves as a strategic connector between Southwest Airlines and the vibrant Chicago community, building authentic relationships across civic, government, and private sectors.

• Build network of community Stakeholders to grow the Southwest brand among trade, civic, philanthropic, advocacy, and resource organizations
• Build positive strategic relationships with established key community influencers, and can recommend the right opportunities as needed
• Demonstrate strong financial stewardship in the planning and oversight of Corporate Responsibility budget. Adhere to prudent and ethical use of Company resources
• Engage socially and facilitate opportunities to interact with key officials, thoughtleaders, and community partners to build long-term mutually beneficial relationships
• Identify strategic opportunities, assessing and demonstrating the viability of partnerships and/or activity to determine appropriate action; and overseeing the launch of associated events
• Represent the Company at various outside meetings and events with community organizations, elected officials, business, or industry events, including delivering company presentations to further our brand affinity
• Create strategic plan for the allocation and deployment of Corporate Responsibility resources and provide counsel back to the business on when and where company should engage
• Drive innovation to ensure community outreach programs are relevant and meet evolving trends/best practices as well as contribute to our inclusion strategy to support corporate goals
• Guide Leadership Engagement strategy development and implementation
• Serve as a convener/facilitator for cross-departmental conversations / projects
• May perform other job duties as directed by Employee’s Leaders

• Knowledge of media production, communication, and dissemination techniques and methods including alternative ways to inform and entertain via written, oral, and visual media
• Knowledge of principles and processes for providing Customer services including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction
• Knowledge of business and management principles involved in strategic planning and resource allocation
• Knowledge of historical events and their causes, indicators, and effects on communities and Cultures
• Skilled in creatively and collaboratively solving problems and creating win-win solutions for Southwest and external partners
• Skilled in understanding the implications of latest information for both current and future problem-solving and decision-making
• Skilled in understanding and applying information to contribute to the organizations strategic plan
• Ability to listen to, understand, and communicate ideas presented in writing and/or in speaking with others
• Ability to produce innovative ideas about a given topic or situation, or to develop creative ways to solve a problem
• Ability to tell when something is wrong or is likely to go wrong, which does not involve solving the problem, only recognizing there is a problem
• Ability to negotiate contracts and measure outcomes

• Fly for free on any open seat on all Southwest flights
• 401(k) with Company contributions up to 9.3%
• ProfitSharing contribution
• Competitive health insurance

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.